All ticket buyers for your event can reach out to us for any inquiries.

Please include our contact information on your website. Create a link to and let your visitors know that they can address all ticket-related questions to Ticketpoint. This will save you a lot of phone calls and emails.

We actively maintain our FAQ pages. If we notice that many of the same questions are being asked, we take proactive steps to improve the information provided. Additionally, we report on the questions we receive. After the event, you will receive a report on this.